Terms and Conditions of MAVO.BERLIN GmbH
MAVO.BERLIN GmbH (hereinafter referred to as “MAVO” or “we”) carries out all orders for companies (hereinafter referred to as the “Customer”) exclusively on the basis of the following General Terms and Conditions in the version valid at the time of the order.
1) General Provisions
1.1 All transactions with Customers shall be governed exclusively by these terms and conditions of MAVO. Deviating or supplementary terms of the Customer, as well as ancillary agreements, shall only apply if they have been confirmed in writing by MAVO.
1.2 Preliminary documents such as illustrations, drawings, weight specifications, etc. are only approximate. The decisive documents are the final planning documents approved by the Customer. Approval drawings prepared by MAVO comply with the relevant DIN standards. Statements, performance data and assurances shall only be binding for MAVO if confirmed in writing. Technical changes in line with the latest state of the art and resulting dimensional changes are reserved at any time.
2) Services of MAVO
2.1 MAVO provides services in the field of
- Exhibition and furniture construction
- Event management (events)
- Logistics / storage
- Project management
- Carpentry
2.2 The scope of services to be provided by MAVO shall be agreed individually between the contracting parties – unless regulated in these General Terms and Conditions – and results from the respective offer.
3) Offer & Order
3.1 Offers from MAVO are generally non-binding.
3.2 Orders placed by the Customer, whether verbally or through representatives, shall only become binding upon written confirmation by MAVO.
3.3 Subsequent changes require mutual consent. Any additional costs shall be borne by the Customer.
4) Delivery
4.1 MAVO is entitled to make partial deliveries at any time.
4.2 Deadlines for deliveries or services are only binding if expressly confirmed as binding by MAVO.
4.3 Compliance with delivery or performance deadlines requires: timely receipt of all documents to be provided by the Customer, necessary approvals, timely clarification and approval of plans, absence of construction-related hindrances, compliance with agreed payment terms, accurate description of on-site conditions for installation, and fulfillment of all other obligations of the Customer. If these requirements are not met in time or in full, the deadline shall be extended accordingly.
4.4 The deadline for deliveries or services shall be deemed met:
For delivery without installation (shipment), if the ready-to-operate shipment has left MAVO’s facility within the agreed period. If delivery is delayed for reasons attributable to the Customer, the deadline shall be deemed met upon notification of readiness for dispatch within the agreed period.
For delivery with installation, as soon as installation has been completed within the agreed period. If, in the case of delivery with installation, the deadline cannot be met for reasons beyond MAVO’s control, it shall be deemed met if the components have been delivered to the destination.
4.5 If failure to meet deadlines is demonstrably due to force majeure, e.g. mobilization, war, riots, strikes, lockouts, rejection of an important workpiece or other circumstances beyond MAVO’s control under general legal principles, the delivery or performance deadline shall be extended accordingly.
4.6 In the event of delays for reasons other than those stated above and attributable to MAVO, the Customer may – provided that damage due to delay can be proven – claim compensation for delay. Compensation may amount to 0.2% per completed week of delay, up to a maximum of 1% of the value of that part of the total delivery which could not be put into intended use. Further claims for damages are excluded to the extent permitted by law, even after expiry of a grace period granted to MAVO.
4.7 In the event of payment default by the Customer, MAVO is entitled to suspend further deliveries and services.
5) Storage
5.1 In the case of paid storage by MAVO, storage shall take place in premises owned or made available to MAVO.
5.2 Storage space is rented per cubic meter and invoiced in advance.
5.3 Rental prices do not include loading, relocation, unloading or disposal.
5.4 Stored items shall be kept together with MAVO’s own goods.
5.5 Protection and security of the storage area correspond to the handling of MAVO’s own goods.
5.6 If MAVO stores goods temporarily and free of charge at the Customer’s request (in particular interim storage), no liability is assumed for theft, transport or handling of the goods, regardless of their value or type.
5.7 If the Customer requests special security measures, MAVO shall implement these within the scope of possibilities at the Customer’s expense and risk.
5.8 Unless otherwise agreed, stored goods may be sold after 90 days of non-payment to cover costs. After deduction of disposal and sales costs as well as interest and reasonable ancillary fees, any surplus proceeds shall be credited to the Customer.
5.9 Goods removed by MAVO without return to the Customer shall become the property of MAVO. Any clearing and disposal costs shall be borne by the Customer.
5.10 Storage of hazardous goods is prohibited. The contents of storage units must be disclosed to MAVO.
6) Prices and Payment Terms
6.1 Prices are exclusive of VAT. VAT will be shown separately on the invoice at the applicable rate.
6.2 Assembly, packaging, loading and transport costs are only included if explicitly stated in the offer. If not specified or if actual on-site conditions differ from the agreement, such costs shall be borne by the Customer.
6.3 Unless a fixed price has been agreed, reasonable price adjustments due to changes in labor, material or distribution costs are reserved for services performed 6 months or more after contract conclusion.
6.4 Invoices are payable within 14 days of receipt without deduction.
6.5 In case of payment default, the Customer shall pay interest of 9 percentage points above the base rate. For consumer transactions, 5 percentage points above the base rate apply.
7) Transfer of Risk
7.1 If goods are shipped at the Customer’s request (delivery without installation), the risk of accidental loss or deterioration passes to the Customer upon dispatch, at the latest when leaving MAVO’s warehouse.
7.2 In case of delivery with installation, risk passes upon acceptance by the Customer. If a test run is agreed, risk passes after successful testing. Risk also passes if the Customer fails to attend acceptance or testing despite notification.
7.3 Packaging and shipping are carried out at MAVO’s discretion. Upon request and at the Customer’s expense, shipments will be insured. Claims for transport damage must be made by the recipient.
7.4 If delivery or installation is delayed at the Customer’s request or due to reasons attributable to the Customer, risk transfers to the Customer during the delay. MAVO shall arrange insurance upon request and at the Customer’s expense.
7.5 For rented exhibition stands and equipment, the Customer is liable for loss or damage beyond normal wear and tear at replacement value.
8) Retention of Title / Right of Retention
8.1 Goods remain the property of MAVO until full payment has been received.
8.2 The Customer has no right of retention unless based on the same contractual relationship. Offsetting against disputed or legally unestablished claims is excluded. MAVO may prevent retention rights by providing security.
9) Warranty / Liability
9.1 Warranty claims require proper inspection and notification of defects by the Customer.
9.2 Claims for defects expire 12 months after delivery.
9.3 Claims for damages against MAVO are excluded to the extent permitted by law, except in cases of intent or gross negligence. Liability for slight negligence is limited to foreseeable damages typical for the contract. This does not apply to injury to life, body or health, guaranteed product characteristics or fraudulent concealment. Product liability law remains unaffected.
10) Copyright
10.1 Usage rights to copyrighted works are only granted by separate written agreement. The Customer is not entitled to reproduce works based on MAVO’s designs. All documents remain the property of MAVO and may not be shared without consent.
10.2 Payment does not include transfer of usage rights.
10.3 MAVO may place its company name on delivered works.
10.4 MAVO may create and publish photo/video material for documentation and marketing purposes.
11) Place of Performance and Jurisdiction
11.1 Place of performance is the registered office of MAVO.
11.2 Place of jurisdiction is Berlin, where legally permissible.
11.3 German law applies, excluding the CISG.
12) Miscellaneous
If individual provisions are invalid, the validity of the remaining provisions remains unaffected.
Status: 07.08.2025
